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质保承诺书英文

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质保承诺书英文

质保承诺书英文

        质保承诺书英文

  凡购买我公司产品保修壹年,在质保期内出现质量问题,本公司免费维修,终身提供技术支持及配件。售后服务不受时间限制,在接到电话后立即派人解决,听取用户反馈意见并及时处理。如果您在使用我们的产品时遇到问题,欢迎随时与我们联系。

  After-sales Service Letter of Commitment:

  All products purchased from our company are guaranteed to keep in good repair for one year. If quality problems happen in guarantee period, our company will maintain for free. Additionally, our company provides technical support and fittings for life. After-sales service isn't restricted by time and we will assign technical personnel to solve your problems immediately after receiving telephone and hear feedback idea of users and deal with them in time. If you are caught in some problems when using our products, welcome to contact us at any time.

售后服务承诺书

  After sale service undertaking

  以下内容从原文随机摘录,并转为纯文本,不代表完整内容,仅供参考。

  The following excerpt from the original random, and converted to plain text, do not represent the full content, for reference only. 售后服务承诺书

  After sale service undertaking 浙江新天地家私秉持“全方位、高品质、快速度”的服务标准,以客户满意为目标,谨此公开承诺。

  Zhejiang new world furniture uphold the principle of " a full range, high quality, fast " service standards, customer satisfaction as the goal, to the public commitment. 一、服务承诺

  One, service commitment

  1.我公司组建了一批强硬的应急维修服务队,有经验丰富的现场工程师和高级技师,对出现的任何问题都能在最快的时间内赶到现场,进行维修和更换。 1, our company has set up a number of tough emergency service team, on-site experienced engineers and senior technicians, arrived on the scene in the fastest time for any problems, maintenance and replacement.

  2.产品交付一周内,我公司售后服务部的工作人员会根据客户的联系方式,进行电话跟踪咨询,直到客户满意为止。

  2 product delivery within one week, my company after-sales service

  department staff can according to the customer's contact phone tracking service, until the customer satisfied.

  3.所有有关于产品质量投诉,在1小时内经予答复,24小时内赶到现场,并根据投诉的情况确定处理措施,进行维修和更换。

  3 of all about product quality complaints, within 1 hours after the reply, rushed to the scene within 24 hours, and to determine the treatment measures according to the complaint, repair and replacement.

  4.我公司承诺所有维修人员随叫随到,更好的为客户排忧解难。

  4 I promise all maintenance personnel availability, the better for the customers. 5.保质期内有关于产品质量引发的费用,由我公司承担。

  5 the warranty period on the quality of the products the costs borne by my company.

  6.保质期内由于贵方的使用不当,或者是自然环境造成的我方免费提供维修,维修所用的材料和配件均只收成本价。

  6 the warranty period due to improper you use, or the natural environment caused by the us to provide free repair, the repair materials and accessories are charged only the cost price.

  7.超出保修期的产品,我公司承诺终身定期上门检测和维护。

  7 beyond the warranty period of the product, our company promises lifelong regular on-site inspection and maintenance. 二、运输方式

  Two, transportation mode

  1.所有货物免费运送到客户手中,免费安装、调试及安装保养。维护人员告知客户如何of all the goods free delivered to our customers, free installation, commissioning and installation and maintenance. Maintenance personnel to inform customers how to make product maintenance of common sense, until they are satisfied.

  2.所有货物安装调试完毕后,由客户查看、验收后方可离开现场。

  2 of all the goods after installation, check, acceptance by the customer before leaving the scene. 三、退换货物承诺

  Three, returned goods commitment

  1.所退换产品要求具备商品完整的外包装、配件,说明书、保修卡、发票、发货单,退换原因的说明。

  1 the returned products require packaging, accessories complete specification, commodity, invoice, warranty cards, invoices, returned the reasons.

  2.用户在正常使用的情况下出现质量问题,在保质期内请快速与我公司取得联系,以方便用户得到及时的维修和更换。

  2 user quality problems arise in the normal use condition, in the warranty period please fast contact with our company, to facilitate the users receive timely maintenance and replacement.

  3.现在下列情况不能享受我公司退换承诺。

  3 now the following situation cannot enjoy my company exchange commitment. a.产品曾被非正常使用。

  The A. product was not normal use. b.非正常情况下存储、潮湿。

  B. abnormal conditions, wet storage.

  c.未经授权的修理、误用、滥用和改动。

  C. unauthorized repair, misuse, abuse and change.

  d.食物和液体溅落导致的损坏。

  D. food and liquid splash damage to the. e.产品的正常的磨损。

  E. products of the normal wear and tear. f.超出保质期。

  F. beyond the shelf life. 特别注意:由于照片显示原因,无法保证页面所显示产品的颜色与产品实际颜色完全一致,我公司将尽力说明。

  Special note: because the photo display reasons, can not guarantee the page display product color and the true colors of the products is completely consistent, I will try to explain.

  本服务承诺最终解释权归浙江新天地家私有限公司所有。

  The service commitment to the final interpretation of the Zhejiang New World Furniture Co., Ltd. all.进行产品保养的常识,直至对方满意为止。

质量保证及服务承诺

  致:如皋市外国语学校中学:

  我公司就该校LED电子显示屏项目中的产品质量及售后服务做出如下承诺:

   我公司严格遵守客户的要求并切实履行自己的承诺,如不履行合同规定

  及其他承诺,客户有权取消资格,依法追究我公司违约责任;  我公司提供设备验收后的'12个月免费保修,保修期满后收取维修工本

  费;

   在质保期内,如设备、材料或安装出现质量问题,我公司承诺在接到客

  户服务通知后,1小时内响应,0.5小时+路程时间内赶赴现场,及时进行维修,必要时予以更换合格的产品。

   质保期满后,如设备、材料出现质量问题或因其他原因需更换,我公司

  可及时提供合格的产品或者备用品,并在价格上给予优惠;如属于安装调试原因,我公司将免费修复。

   我公司可提供满足客户正常使用的专用工具及备品备件。亦可向客户提

  供备件的图纸和规格或代用品(代用品的性能不低于原配件的技术性能指标)。

   产品售出后,我们的工程技术人员将为客户提供系统硬件的安装、网络

  的联通、功能调试等服务。

   在质保期内我公司将免费为用户提供系统升级服务.............,满足显示技术不断升级的要求。  我公司免费为用户培训操作人员和提供大型活动保驾服务,以满足用户

  的实时需求。

   我公司为用户提供025-66922858电话24小时技术咨询和系统支持投诉

  服务。

  承诺单位(盖章):南京妙品科技有限公司

  日 期:二零XX年十一月十日

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